Alice S Pmq

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Verified Reviewer
| map-marker Muskogee, Oklahoma

Parts not covered that need repaired, cancel my acct

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My truck has an oil leak from the oil pan. It would cost over $800 to fix it and it is not covered by CarShield.

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Anonymous
map-marker Cleveland, Ohio

Cancellation of my car shield policy

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Updated by user Jun 23, 2024

No one returns your text messages. Every number including the number for repair never replies or gets back to you . Very disappointing experience

Original review Jun 20, 2024

I am writing you to cancel my subscription/ of my car shield insurance policy . I called every number listed for car shield and keep getting a message thank you for calling and hanging up.

Please cancel my policy .

I Thomas E.Yamamoto here by cancel my car shield insurance policy as of June 20,2024.

Please refrain from withdrawing anymore funds from my bank account.

Thank you,

Thomas E. Yamamoto

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Anonymous
map-marker Endicott, New York

I filed a claim and there was no follow up and this was on the 2006 Cadillac and also my home safety. They told me someone would be in contact with me and nobody on either claim bothered to contact me

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I needed a home repair, I was told a contractor will be touch very soon. No one reached out to me. I always need the agency to do the following for me

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User's recommendation: Help them use the services Follow up with customer

Alice S Pmq

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Verified Reviewer
| map-marker Muskogee, Oklahoma

Service needed not provided by company

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Im upset. I paid every month but dont get nothing back.

This happened to me before but I continue to pay my premium. My oil pan leak is not covered

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Alice S Pmq

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Verified Reviewer
| map-marker Muskogee, Oklahoma

Claim isn’t covered by carshield

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Talked with representative need to get diagnostics done on truck. Claim isnt covered by car shield. I want to cancel my contract as Im paying in and getting nothing back from my paid services

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Dan F Rgp

Problem not covered

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I'm very disappointed that the issue with my car is not covered; catalytic converter. So, my out-of-pocket cost will be $2000.00.

NOT FAIR AT ALL.

The reason I was given for it not being covered is that the item costs too much. I'm going to have to rethink staying with this policy.

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User's recommendation: Look before you leap

Jassodra L

Car Shield A Rip Off

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Last October I took my Car in which I was told I had a bad seal in my 2015 Jeep Grand Cherokee. Car Shield refused to pay for my $5000 repair for a Transfer case.

The seal had a leak which sucked the fluid back into the transmission and Car shield told my repair shop it was my fault. After being a Loyal member for over 3 years, and then back and forth with 2 repair shops telling Car Shield my problem, which they refused to take heed to my situation, I will not recommend this company to anyone.

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Loss:
$5000
Pros:
  • Rip off
Cons:
  • Rip iff

Preferred solution: Full refund

Anonymous
map-marker Minneapolis, Minnesota

To cancel

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I only needed to cancel because we bought a brand new vehicle, and no longer needed your service! I do not think that the rep.

understood me at all! I am not a pissed customer! We were happy with your service!

We just don't need it for a few years! We will let you know when we do!

Thank you,

Jacqueline Koupal

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Anonymous
map-marker Sacramento, California

New payment method

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There was never an issue I dont know how I got to this site. I am very pleased with Car Shield.

I just was trying to change my method of payment.

So I dont know why I ended up at the pissed off app. Thanks

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User's recommendation: Car Shieldis a great company! We are very happy with it.

Jun Vsv
map-marker Baltimore, Maryland

To warm fellow consumers.

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CarShield has very deceptive advertising and business practices.

Their policies are filled with loopholes for non payment. Buyer beware.

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User's recommendation: Don't buy what they selling.

Riketa M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Carshield is a Rip Off

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Carshield is a Rip Off

I purchased them to cover my vehicle but they left my car at a repair shop for 2 weeks while they sent to different adjusters with No communication from them. They argued with the mechanics, asked me for additional information and I gave them everything they asked for.

My transmission needed repaired but they denied my claim for lack of service at 120k miles. Even when I gave them a service record when my vehicle was serviced at 123k miles with no repairs needed.

They find reasons to deny your claim and take so long to process your claim without a rental. You have to pay for the repairs yourself so it's no need to have them as your warranty.

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Loss:
$4000
Cons:
  • Are scammers and they false advertise

Preferred solution: Full refund

User's recommendation: Absolutely Do Not use Carshield

Alean Yec

I have a claim that's not being honored I would like to speak to a manager

My 2014 GMC Sierra engine light came on when I was on interstate 10 and Louisiana a dangerous interstate to stop on. I use my common sense and I took the truck over to the repair shop. There are not honor in my contract because I didnt stop on the interstate, call a tow truck put my life in danger either if I get hit by another vehicle or getting robbed, and theyre not honoring the agreement.

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Preferred solution: Apology

Vickie J Fif

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Verified Reviewer

Need to ask question about filing a claim

I just want info to take my car to see about an oil leak. I'm considering Stan Mcnabb Chevrolet to get a quote and see what's wrong.

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Preferred solution: Live rep

User's recommendation: Just need to talk to a live rep

Craig M Hrg

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Verified Reviewer

Refund on my canceled policies

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I called in on 5th of January to cancel my account but they didn't take my card of auto pay.so I need refund on the amount of 119.99 .before Friday. Thank you.

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Loss:
$200
Pros:
  • Ha e good service
Cons:
  • People are rude

Preferred solution: Full refund

Anonymous
map-marker Oakland, Maryland

Claim dispute.

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Filed 2 claims with Car Shield & they denied both of them. They are not what their commercials say they are.

Also, they prorated the money I paid to their advantage.

Shorted me in a very unfair way!! They should be investigated!!!0

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