CarShield
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Muskogee, OklahomaParts not covered that need repaired, cancel my acct
My truck has an oil leak from the oil pan. It would cost over $800 to fix it and it is not covered by CarShield.
Cancellation of my car shield policy
No one returns your text messages. Every number including the number for repair never replies or gets back to you . Very disappointing experience
I am writing you to cancel my subscription/ of my car shield insurance policy . I called every number listed for car shield and keep getting a message thank you for calling and hanging up.
Please cancel my policy .
I Thomas E.Yamamoto here by cancel my car shield insurance policy as of June 20,2024.
Please refrain from withdrawing anymore funds from my bank account.
Thank you,
Thomas E. Yamamoto
I filed a claim and there was no follow up and this was on the 2006 Cadillac and also my home safety. They told me someone would be in contact with me and nobody on either claim bothered to contact me
I needed a home repair, I was told a contractor will be touch very soon. No one reached out to me. I always need the agency to do the following for me
User's recommendation: Help them use the services Follow up with customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Muskogee, OklahomaService needed not provided by company
Im upset. I paid every month but dont get nothing back.
This happened to me before but I continue to pay my premium. My oil pan leak is not covered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Muskogee, OklahomaClaim isn’t covered by carshield
Talked with representative need to get diagnostics done on truck. Claim isnt covered by car shield. I want to cancel my contract as Im paying in and getting nothing back from my paid services
Problem not covered
I'm very disappointed that the issue with my car is not covered; catalytic converter. So, my out-of-pocket cost will be $2000.00.
NOT FAIR AT ALL.
The reason I was given for it not being covered is that the item costs too much. I'm going to have to rethink staying with this policy.
User's recommendation: Look before you leap
Car Shield A Rip Off
Last October I took my Car in which I was told I had a bad seal in my 2015 Jeep Grand Cherokee. Car Shield refused to pay for my $5000 repair for a Transfer case.
The seal had a leak which sucked the fluid back into the transmission and Car shield told my repair shop it was my fault. After being a Loyal member for over 3 years, and then back and forth with 2 repair shops telling Car Shield my problem, which they refused to take heed to my situation, I will not recommend this company to anyone.
- Rip off
- Rip iff
Preferred solution: Full refund
To cancel
I only needed to cancel because we bought a brand new vehicle, and no longer needed your service! I do not think that the rep.
understood me at all! I am not a pissed customer! We were happy with your service!
We just don't need it for a few years! We will let you know when we do!
Thank you,
Jacqueline Koupal
New payment method
There was never an issue I dont know how I got to this site. I am very pleased with Car Shield.
I just was trying to change my method of payment.
So I dont know why I ended up at the pissed off app. Thanks
User's recommendation: Car Shieldis a great company! We are very happy with it.
To warm fellow consumers.
CarShield has very deceptive advertising and business practices.
Their policies are filled with loopholes for non payment. Buyer beware.
User's recommendation: Don't buy what they selling.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCarshield is a Rip Off
I purchased them to cover my vehicle but they left my car at a repair shop for 2 weeks while they sent to different adjusters with No communication from them. They argued with the mechanics, asked me for additional information and I gave them everything they asked for.
My transmission needed repaired but they denied my claim for lack of service at 120k miles. Even when I gave them a service record when my vehicle was serviced at 123k miles with no repairs needed.
They find reasons to deny your claim and take so long to process your claim without a rental. You have to pay for the repairs yourself so it's no need to have them as your warranty.
- Are scammers and they false advertise
Preferred solution: Full refund
User's recommendation: Absolutely Do Not use Carshield
I have a claim that's not being honored I would like to speak to a manager
My 2014 GMC Sierra engine light came on when I was on interstate 10 and Louisiana a dangerous interstate to stop on. I use my common sense and I took the truck over to the repair shop. There are not honor in my contract because I didnt stop on the interstate, call a tow truck put my life in danger either if I get hit by another vehicle or getting robbed, and theyre not honoring the agreement.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to ask question about filing a claim
I just want info to take my car to see about an oil leak. I'm considering Stan Mcnabb Chevrolet to get a quote and see what's wrong.
Preferred solution: Live rep
User's recommendation: Just need to talk to a live rep
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund on my canceled policies
I called in on 5th of January to cancel my account but they didn't take my card of auto pay.so I need refund on the amount of 119.99 .before Friday. Thank you.
- Ha e good service
- People are rude
Preferred solution: Full refund
Claim dispute.
Filed 2 claims with Car Shield & they denied both of them. They are not what their commercials say they are.
Also, they prorated the money I paid to their advantage.
Shorted me in a very unfair way!! They should be investigated!!!0
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.